Reviews

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Very friendly service , professional and accurate any problem you may have they know how to diagnose the problem if anyone has car troubles I highly recommend giving this company your business

— Tylor D., Ocala, FL


Most professional mechanic shop I have been too quickly diagnosed my problems gave me estimations for cost and time very friendly and funny heart goes out to everyone who work their. If you have a problem with your vehicle new or antique you should give them you business

— Tylor D., Ocala, FL


Great job on brakes. New rotors and pads. Andre is the best!

— Josh M., Ocala, FL


Tuffy’s is the only place I will bring my vehicle! I know that my safety is as important to them as it is to me. Andre is always as helpful as can be. I wouldn’t go anywhere else!

— Debbie S., Ocala, FL


I have been with Tuffy for a long time and would recommend them to anyone. They are honest and understand your problem immediately.

— MARIA D., OCALA, FL


Been with Tuffy from 2000 and all my cars that I had or have was services there get you in and out as fast as it take an they treat you like you part of there family and I trust all of there mechanics to do the work they go out of there way to help you

— JOHN C., CAREY, FL


I just wanted to thank the Tuffy employees at this location that assisted this 'senior' lady on Friday 3/16/18 & checked the air in my tires & filled the ones that required air.. I was making the trip back from Ocala to New Port Richey & wanted to make sure the tires had the required air pressure but find it hard to get down & up to perform this task now.. I usually go to Tuffys here in New Port Richey & always find Tuffys employees helpful & pleasant.. Thank you again for your help..

— Pat D., New Port Richey, FL


Just want to thank Otis for the fantastic job he did diagnosing and repairing my old vehicle that now runs well again and doesn't leave me stranded. Great job, Otis! Thank you for your good technical/mechanical skills, knowledge, and honesty.

— Kris C., Ocala, FL


Every time I have any service performed on my car, the service is performed in a timely manner and the prices are excellent. Whenever I need normal service for my car I don't even consider anyplace other tan Tuffy.

— ANDY W., OCALA, FL


I'm no longer an Ocala local and I sorely miss this Tuffy location. Service deserves above 5 stars and I've never had any issues with repairs done here. Definitely a place I trust to get the job done right without inventing or creating additional issues.

— Elizabeth M., Bradenton, FL


Ever since I started going to Tuffys with my dad, I always knew I would always trust my cars in the hands of Tuffys mechanics. Andre greets everyone with a smile and a warm hello everytime I go to my nearest location. Great customer service!!

— Charline C., Ocala, FL


I had my brakes done today and will be using this shop for any additional car repairs in the future. Fast, friendly and reliable. Good price too. I would never use the Kia dealership again. Thank you Andre and Kevin!

— Cheryl C., Ocala, FL


Went there and talked to Andre he is the most personable person that I've ever seen in customer service is very nice very caring and he doesn't overcharge I took my car there and I had over $700 worth of stuff done and also my daughter's car and she had over $700 worth of stuff done on her car tire rotation rotors brakes he's just the best and I think I finally found somebody who can take care of my car from now on thank you Tuffy and thanks to Andre and his helpers this helpers are really great mechanics

— Nancy B., Ocala, FL


Went there and talked to Andre he is the most personable person that I've ever seen in customer service is very nice very caring and he doesn't overcharge I took my car there and I had over $700 worth of stuff done and also my daughter's car and she had over $700 worth of stuff done on her car tire rotation rotors brakes he's just the best and I think I finally found somebody who can take care of my car from now on thank you Tuffy and thanks to Andre and his helpers this helpers are really great mechanics

— Nancy B., Ocala, FL


Thank you Andre!!! Friendly, knowledgeable, and did not try to sell me more than I needed. Great pricing and service all around!

— Christina C., Ocala, FL


Excellent service at a great price. Also trustworthy employees that don't take advantage of those who don't have a clue about cars. I will not go anywhere else.

— Tonya R., OCALA, FL


Great service and quick! Gave me a much better price than other shops in town, and super helpful! I won’t be taking my car anywhere else!

— Molly P., Ocala, FL


Awesome Andre and his crew assisted me quickly and did an excellent job fixing my car so I could drive it again. Highly recommend this location because of their personal attention, honest and quick service.

— Joanne M., Ocala, FL


I called Tuffy this afternoon and spoke with Andre about my air conditioner which was making horribly loud screeching noises..he told me to bring it in and he would look at it. He showed me the two belts that looked fine to me but were about 5 minutes from breaking. He replaced the belts and my car is running like brand new. He was wonderful and did such a great job. I think he needs a raise, lol

— Sandra F., Ocala, FL


Brought my 2010 BMW 335i coupe for alignment. Very friendly and knowable staff. Not only did they correct my alignment but explained in details about what they did. This wasn't my first expensive dealing with Tuffys mechanics, they also changed my water pump and thermostat at half the fraction cost that the dealer would charge... overall experience very happy customer ..

— Inshan A., Ocala , FL


I moved to Ocala in 1988 to teach music.....Not only did I start using local Tuffy's for my auto needs, but the owners took personal interest in my group performances and sponsored many of them...I know the family and enjoy the tremendous service given there...

— Marylyn A., Ocala, FL


I relocated from NYC in 2002 and have been with Tuffy ever since. Great customer service, great advice and the prices are reasonable. Would not go to any other auto shop.

— Angela M., Ocala, FL


Always been excellent on service and personal dealing. Recommend them all the way

— Ramon O., Ocala, FL


Always done right the first time. Been using stuffy for both my vehicles for many years.

— Scott A., Morriston, FL


Every time I need to have service done om my cars I will take it to them have been going there for some time about 19 years Thanks Sue and Freddy for every thing. I consider you as family. Every one there is very friendly will do there best

— John C., Ocala, FL


Best place to take your vehicle. I won't trust anyone else to work on my truck. Down to earth people very honest and will not rip you off. Thanks Sue and Freddy for eveything. We consider yall family.

— Ricky and Tina L., Dunnellon, FL


On my way to New Year's Vacation, my car had a simple but very noisy problem that made me think the worst. I manage to get to this car service center. The staff was courteous and prompt. They quickly took care of my car and I was back on the road in no time. I was so appreciative that I could continue my travel plans without interruption, that I was more than willing to pay premium rates for the repair. The most amazing thing was that they did not charge me, because in their words "it was nothing " . Needless to say, I am the most impressed with their service and honesty. I highly recommend TUFFY CAR CENTER of Ocala FL. When I am in the area I would not go anywhere else for my car service needs!! ,

— Hector L., Orlando, FL


Since moving to Ocala I have used Tuffy's - I love Sue and her son as they are extremely honest and are not rip-off artists. They are extremely honest and forthright.

— MARIA S., OCALA, FL


Almost closing time and needed a new tail light while driving back to Wisconsin. Tuffy Ocala could not have been more accommodating even with a vacationing boss helping out to get it done in a timely and reasonable manner. This location should be commended for how they helped me on April 15, 2015!!

— Dennis G., Brookfield, WI


I was very pleased and assured with the service I received. Very nice people. We were also grateful for the message on my daughter's phone making sure we were safely on our way home. What a blessing!

— Michelle P., Panama City, FL


I've been in Ocala for 9 years and met Fred and the gang in the first year for repairs to one of my work vans. They did an excellent job and saved me time and money. Tuffys continues to provide excellent service, preventative maintenance, and saves me money today. I've never experienced honest, well trained, caring mechanics as i find at Tuffys. Thanks, See you soon

— Steve G., Ocala, FL


Great friendly people, very helpful. I would highly recommend. Kudos Victor, Fred and Sue

— Barry G., Ocala, FL

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